Frequently Asked Questions

Everything you need to know about shopping with Pink Housea

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally arriving within 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide. Since we curate various styles, we recommend checking the specific measurements for each garment to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

Are your materials sustainably sourced?

At Pink Housea, we are committed to ethical fashion. We prioritize working with manufacturers who use organic cotton, recycled polyester, and eco-friendly dyes whenever possible.